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FAQs

We get many inquiries at Blue Ocean Traders, and you can find answers to some of the most common questions below.

Where does Blue Ocean Traders Exhibit Product? 

We showcase our products in our Dallas, Atlanta, High Point showrooms and at the Las Vegas furniture market. We also do bi-annual Gypsy Market Place events. You can contact our Showrooms for more information on our tradeshow schedule.

 

Where do Blue Ocean Traders source products? 

Blue Ocean Traders sources products from worldwide, including Asia, India, Europe, Egypt, and here in the United States.

 

Do you sell vintage and new items? 

Yes, we stock both vintage and reproductions in quantity - you can place orders for both! About half of Blue Ocean Traders' items are actual vintage or found products. The other half of our items are true-to-form, newly manufactured reproductions.

 

What are the minimum amount for an opening order and re-orders? 

We have a $750 minimum for both opening orders and re-orders. Please visit our Terms and Conditions page for more ordering information.

 

Where do you ship from? 

All products ship from our warehouse in Louisville, Kentucky, except for orders through our Direct-Import Shipping Container program.

 

What is the lead time on delivering an order? 

The average lead time for an order to arrive is six weeks. If everything is in stock for your order, it may ship sooner. However, if any items are out of stock and there is not enough available to ship to ensure an average shipping rate, We will hold your order until We can fill it. 

 

Do you extend shipping terms? 

We do not extend terms. All orders must be prepaid before they can ship.

 

What forms of payment do you accept?

We accept the following credit cards: Visa, Mastercard, Discover, American Express. We also can receive a check or wire transfer. Please visit our Terms & Conditions page for more information.

 

Can I visit your warehouse? 

Warehouse visits are by appointment only, but we welcome you to come to visit our 100,000-square-foot warehouse in Louisville, Kentucky, to shop or pick up an order you have placed. Please visit our Showrooms page for more information. In addition, you can request your appointment by email or by calling 502-637-1840. We are open Monday through Friday from 9 am – 5 pm EST.

 

Can you mail me a catalog?

Yes. We have a print catalog of all our available products. Email us with the subject line "Catalog Request" and include your shipping address and Resale ID in the body of the email. We also have a digital catalog to browse. Please Blue Ocean Traders with any questions or to set up an account.